We are looking for a mature and professional person with Customer Success managerial experience to
manage our floor of Customer Service Agents in Basingstoke.
WHAT THE ROLE INVOLVES:
- Making sure the Customer Service teams hit their daily, weekly and monthly targets
- Training and developing new starters
- Further developing team members
- Maintaining an easy going but hard working environment
- Keeping account of daily figures
- Calculating commissions
The ideal candidate will:
- Be self driven and motivated
- Have the ability to motivate their team
- Have the ability to identify problems and help to develop new methods to eliminate call issues.
- Have the ability to work under pressure.
Start: ASAP
Hours: 9:30 - 18:30
Salary: £35,000
